Penn State Mark

Delivery Methods

Note: If a requested transcript is not delivered due to our office error, we will gladly provide a replacement document at no additional cost. We cannot accept responsibility for non-delivery if the address provided to us is either incomplete or incorrect, nor can we accept responsibility for timely delivery by the U.S. Post Office, FedEx, or any other mail carrier vendor.

Electronically by PDF

Penn State offers a secure PDF option for the delivery of official transcripts. This version of the official transcript presents the same information, in the same format, found on the traditional printed documents.

PDF delivered transcripts are secured by a digital certificate. This certificate insures the recipient of two important details:

  1. The transcript has been prepared and delivered by the Office of the University Registrar, Pennsylvania State University.
  2. The transcript is original and unaltered since prepared by the Registrar's office.

To facilitate this method of delivery the requestor must ensure the following:

  1. Verify with the recipient that they will be willing to receive your transcript as a PDF document from Parchment.
  2. Recipient must have the latest version of Adobe Reader installed to open the transcript. (Recipient may download a copy of this free software.)
  3. You must provide a valid email address for yourself and the recipient.
  • email notification will be sent to the requestor and recipient.
  • After receipt of the email notification, the transcript must be retrieved within 20 days.
  • Questions/Answers concerning PDF Delivery.

Retrieving a PDF Transcript

To maximize privacy and security, the recipient will receive two email messages with the following sender address and subject:

From: "Pennsylvania State University (No reply Please)"
Subject: "Pennsylvania State University: Authentic Document Delivery Service :: Document # "

Step 1 - Receive first email, select the link to the website, second email will be generated with passcode.
Step 2 - Receive second email, copy and paste the passcode in the appropriate box located on the website.
Step 3 - Select the Download button to access the certified transcript.

**NOTE: You will have access to retrieve each requested document ONE time only. If you wish to view the transcript at a later time, the PDF MUST be saved.

After retrieving the certified transcript, a security message will display.

  • Valid Certificate - this indicates that the PDF document is original and unaltered. This is the normal and expected message.
  • Certificate Invalid - this indicates that the transcript was NOT issued by the Pennsylvania State University. Please report this fraudulent condition to the Office of the University Registrar, 814-865-5600.
  • If none of these messages appear - the transcript was NOT issued by the Pennsylvania State University. Please report this fraudulent condition to the Office of the University Registrar, 814-865-5600.

U.S. Mail

  • All requests that do not specify a specific Delivery Method will be mailed by U.S. Standard Mail and do not have a tracking number.
  • Transcripts are mailed in a tamper resistant envelope. The envelope does not include a signature on the outside flap.
  • email notification will be sent to the requestor if email address is provided.

Express Delivery

Penn State uses FedEx for express delivery. If you select this option of delivery, it is your responsibility to be aware of, and adhere to the delivery quidelines established by Federal Express. We are not responsible for the package after it has been picked up by FedEx.

Important Notes:

  • FedEx requires a signature upon delivery.
  • If you want the package delivered without a signature you MUST indicate that when you make your request.
  • Will only deliver during normal work hours. Contact 1-800-463-3339 for delivery commitment times in your area.
  • Will only deliver up to 4:30 p.m. (all time zones).
  • Will not deliver to a P.O. Box or to an A.P.O. (military post office) box. If the address provided does not meet FedEx address regulations, the request will be mailed using U.S. Express Mail.
  • Additional fee of $30.00, plus transcript fee.
  • Requests received by noon (eastern time) will be processed and mailed FedEx for next business day (Monday - Friday) delivery.
  • Requests received after noon will be processed and mailed the following business day.
  • email notification will be sent to the requestor if email address is provided.
  • International Address - Will be mailed via FedEx Air Mail or U.S. Express Air Mail.